We primarily use premium nylon thread that’s strong, colorfast and soft to the touch. Each piece is crocheted by hand and finished with refined, durable accessories chosen for longevity and everyday use.
Yes. Share your preferred dimensions, color palette, strap length, and any inspiration photos. We’ll confirm feasibility and quote before starting. Custom colors and mixed patterns are popular.
Ready-made items ship in 2–3 business days. Custom orders generally take 5–10 working days depending on complexity and queue. Need it sooner? Ask—we sometimes accommodate rush requests.
Spot clean gently with mild soap and cool water, then air dry. Avoid overloading, abrasive surfaces, and prolonged direct sun to keep colors vibrant. Store hanging or stuffed to maintain shape.
We currently ship across South Africa and selected international destinations. If your location isn’t listed at checkout, contact us and we’ll try arrange a manual shipment.
Unused ready-made items can be exchanged within 7 days for a different style or color. Custom orders are final once production begins, but we’ll fix workmanship issues free of charge.
We offer select hardware finishes (matte black, brushed gold, silver) depending on style. Ask when ordering—availability may vary based on current stock and design constraints.
Yes. We support corporate gifting and boutique wholesale. Provide quantity targets, timeline, and style preferences—we’ll craft a tailored proposal.
Every bag is crocheted by hand—no mass production. This ensures tight, consistent stitching, strong seams, and individuality in each finished piece.
We’ll gladly tighten stitches, replace worn hardware, and refresh shape for Iziko bags. Send clear photos and we’ll quote based on work required.
Review our size guide or message your daily carry items (phone model, wallet, keys, notebook). We’ll suggest the best style and confirm internal dimensions.